Phone Support

NX Gen Studios – Phone Support

Have a tech ? I am glad to help

NX Gen tech will ask the following:

• Mac or Windows?
• Hardware or Software?
• What is the problem?
• Internet research (5 – 30 mins)

Requirement: Please be in front of the computer

Requirement: Please be at your computer

Remote Support

Remote Tech Support

NX Gen Studios tech will do the following:

• Remote into your computer using:
  • Mac = AnyDesk
  • Windows = UltraViewer
  • Both AnyDesk & UltraViewer are FREE!

Requirement: Please be at your computer