- Determine if hardware or software related
- Scan your PC of any software problems
- Check any hardware related errors
-
-
NX Gen Studios tech will do the following:- Scan your PC
- Clean any viruses, malware, or spyware
- Install the latest anti-virus
-
NX Level Studios tech will do the following:
- Scan your PC
- Clean any viruses, malware, or spyware
- Install the latest anti-virus
-
- Scan your drive
- Determine if data loss is due to:
- Hardware Malfunction
- Software related
- Run a scan & retrieval process
- Recover data
-
Description- Remote Support (60 mins)
- Every 60 mins = $60
- Remote into your computer using:
- Mac = AnyDesk
- Windows = UltraViewer
- Both AnyDesk & UltraViewer are FREE!
- Updated software by accident? Quick repair
- Remote Support (60 mins)
-
Description
- Remote Support (Quick Fix)
- Not to exceed 5 mins
- Remote into your computer using:
- Mac = AnyDesk
- Windows = UltraViewer
- Both AnyDesk & UltraViewer are FREE!
- Updated software by accident? Quick repair
- Remote Support (Quick Fix)
-
Description- Phone Support
- Not to exceed 30 mins
- Mac or Windows?
- Hardware or Software?
- What is the problem?
- Internet research
- Phone Support